Whether you’re a longtime DCU member or a Fitchburg resident looking for a better banking experience, you’ve come to the right place. Finding reliable information about your local credit union branch, from its hours to the specific services it offers, can make managing your finances much easier.
This guide is your one-stop resource for everything you need to know about the DCU branch in Fitchburg, MA.
DCU Fitchburg Branch: Location, Hours, and Contact Info
Here is the essential information you need to visit or contact the Fitchburg branch.
- Branch Address: 420 John Fitch Hwy, Fitchburg, MA 01420
- Contact Phone Number: 978-342-7580
- Branch Hours (As of August 2025):
| Day | Lobby Hours | Drive-Thru Hours |
| Monday – Wednesday | 9:00 AM – 5:00 PM | 8:30 AM – 5:00 PM |
| Thursday – Friday | 9:00 AM – 6:00 PM | 8:30 AM – 6:00 PM |
| Saturday | 9:00 AM – 2:00 PM | 9:00 AM – 2:00 PM |
| Sunday | Closed | Closed |
- Get Directions: Click here for directions via Google Maps
Services Available at the Fitchburg Location
This is a full-service branch, meaning you can handle nearly all of your banking needs right here.
- Personal Banking & New Accounts
- Opening new checking and savings accounts
- Applying for and funding Certificates of Deposit (CDs)
- Standard teller services, including deposits, withdrawals, and transfers
- Loan Services
- Speak with a representative about auto loans, personal loans, and credit cards.
- Meet with a Mortgage Loan Officer to discuss home loans (it is highly recommended to call ahead and make an appointment for mortgage services).
- Branch Amenities and Other Services
- 24/7 Drive-Up ATM: Access your cash anytime.
- Notary Public Services: Available for members who need to have documents officially notarized.
- Instant-Issue Debit and Credit Cards: Lost your card? Get a new one printed on the spot.
- Business Account Services: Open and manage your small business accounts.
How to Become a DCU Member in Fitchburg
To use DCU’s services, you first need to become a member. It’s easier than you might think.
- Who is Eligible to Join DCU? You can join if you meet one of several criteria, including being a relative of a current member, working for an eligible company, or by joining one of several participating organizations for a small, one-time fee (as low as $10).
- What to Bring With You to Open an Account To make the process smooth and quick, bring the following items with you to the branch.✅ New Member Checklist
- [ ] A non-expired, government-issued photo ID (such as a Driver’s License or Passport).
- [ ] Your Social Security Number (card not required).
- [ ] Proof of address, like a recent utility bill, if your current address is not on your ID.
- [ ] Your initial deposit to open the account (can be cash or a check).
Why Visit the Fitchburg Branch? The Benefit of In-Person Banking
While digital tools are convenient, sometimes there is no substitute for face-to-face service. Visiting the Fitchburg branch allows you to get personalized advice from staff who know the community, handle complex transactions that are difficult over the phone, and build a relationship with your financial institution.
Managing Your Money Beyond the Branch: DCU’s Digital Tools
Your membership at the Fitchburg branch unlocks DCU’s powerful suite of digital banking tools, so you can manage your money anytime, anywhere.
- 24/7 Access with Online Banking: Pay bills, view statements, transfer funds, and manage your accounts from any computer.
- The DCU Mobile App: A powerful tool for banking on the go. Key features include:
- Mobile Check Deposit: Snap a picture of a check to deposit it into your account.
- Bill Pay: Schedule and pay your bills right from your phone.
- Zelle®: Send and receive money with friends and family quickly and easily.
- Finding Other DCU Branches and Surcharge-Free ATMs: Use the DCU app or website to locate thousands of surcharge-free ATMs in the CO-OP and Allpoint networks.
Frequently Asked Questions (FAQ) for the Fitchburg Branch
- Do I need to make an appointment? For standard teller services, no appointment is needed. For more specialized services like applying for a mortgage or discussing business accounts, calling ahead to schedule an appointment is recommended to ensure a specialist is available.
- Is there parking available at the branch? Yes, the branch has its own dedicated parking lot with ample space for member convenience.
- Is there a coin-counting machine at this location? As of our latest update, the Fitchburg branch does not have a self-service coin-counting machine. However, the tellers can assist you with smaller quantities of rolled coins.
- What are the busiest times to visit the Fitchburg branch? Like most financial institutions, the busiest times are typically during lunch hours (12:00 PM – 2:00 PM) on weekdays and on Saturday mornings. For the quickest service, consider visiting mid-morning or mid-afternoon on a weekday.
- Can I get a cashier’s check or money order here? Yes, members can obtain official bank checks, cashier’s checks, and money orders from a teller at the branch.
Key Takeaways
- Full-Service Branch: The DCU Fitchburg branch at 420 John Fitch Hwy offers a complete range of services, from basic transactions to loan applications and notary services.
- Check the Hours: The branch offers convenient evening hours on Thursdays and Fridays, as well as Saturday hours, but is closed on Sundays.
- Membership is Required: You must become a DCU member to open an account, but eligibility is broad and easy to obtain.
- Digital and Physical Access: A membership started here gives you access to both excellent in-person service and powerful online and mobile banking tools.
- Come Prepared: To open a new account, bring your ID, Social Security Number, and an initial deposit to get set up in one visit.
Your Local Financial Partner in Fitchburg
The Digital Federal Credit Union branch in Fitchburg is more than just a place to bank; it’s a local resource for the community. Whether you need to make a quick deposit at the drive-thru, get advice on a car loan, or start your journey to homeownership, the staff are there to help.
Ready to get started? You can begin your membership application online to save time, or simply stop by the branch during business hours. The DCU team in Fitchburg is ready to welcome you.